Services
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One-Stop Shop
FKG Equipment strives to be a one-stop-shop for everything you and/or your franchisees may need to outfit a new location. This includes equipment, smallwares, furniture, lighting, construction materials, graphics, flooring, decor, electronics, etc. Since we have the capability to buy in bulk and store at our warehouse, this greatly reduces shipping costs as everything can ship together. If something you are needing does not exist, we also have extensive experience custom designing and manufacturing whatever is needed!
No Lead Times
Have you ever had an opening pushed back due to long lead times? What about a piece of equipment that goes down, and the lead time for replacement parts is longer than you expected? At FKG, we stock all of your equipment and essential parts in our own warehouse, so you can be assured that lead times are virtually eliminated. With highly trained warehouse staff, photographs of everything before shipment, and a partner freight company that runs direct trucks from us to you, you can be assured that freight damage is virtually eliminated as well!
Expertise & Innovation
The FKG team has a wealth of knowledge and experience in the restaurant equipment industry in all walks of life – estimating, designing, construction, sales, service, installation, IT, etc. We pride ourselves on being able to facilitate connections wherever possible, and foster an environment where everyone works together to get the job done right. On top of that, we are constantly looking to push the industry forward through innovation – whether that is new technology, automation, mobile apps, custom software, or anything in between. We want to make your life as easy as possible!
Service Team
There is nothing worse than having a piece of equipment go down during a busy day, and then having to spend your time tracking down the serial number, service technicians, scheduling repairs, fighting for warranty coverage, and all that comes with it. At FKG, we have an in-house service team that handles all of that for you! They will pull serial numbers, schedule repairs, expedite things if needed, work to get warranty coverage, and keep you in the loop along the way, freeing you up to keep your business running!
Installation
Throughout the years, FKG has built a personal network of trusted, local, certified installers nationwide (and internationally) that offer turn-key installation packages for whatever is needed. This can include walk-ins, ventilation, equipment set-in-place, shelving, drink machines & lines, white glove delivery services, and everything in between. If you need something installed, FKG will make sure it is handled properly!
24/7 support
We at FKG always want to be available and have developed many ways of doing that. First, we never outsource customer service or use automated systems – if you call our office, you will be speaking to someone in-house. Secondly, every account will have dedicated Project Managers, and you will be supplied with their direct lines so that you can reach them immediately whenever it’s needed. Lastly, we have designed custom management software that you will have access to, that shows real-time data into every project – whether they’re active, already completed, or in the pipeline. We make sure that you will always have access to whatever information or answers that you need, 24/7.
Design Team
Have an idea for a new rollout? Thinking about changing the design of your back line? Want some input on possible equipment alternatives? At FKG, our design team can support you with all of the above and more. From designing a kitchen from scratch, optimizing a current layout, or just offering alternative solutions to issues you may be facing, our design team has a wealth of experience in everything kitchen design related. On top of this, our in-house art team can assist with any custom decor, graphics, or accessories that you may be interested in!
Partnership
At FKG, we make sure to treat every relationship as a partnership – whether with a potential customer, a manufacturer, a service technician, or anyone else we interact with. Our mindset is when we form partnerships, we elevate each other and can achieve more than we would alone. We pride ourselves on being up front and transparent with our customers, and think that goes a long way in forming lasting relationships and strong partnerships.
The Experts in Chain Restaurant Growth
FKG Equipment is not your typical restaurant equipment dealer. We focus all of our knowledge, resources, and expertise on one thing… GROWING CHAIN RESTAURANT SUCCESS!
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Our Team is Here For You
Please reach out to us with any questions and we will be sure to respond as soon as possible!