Services
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Store-In-A-Box Solutions
Our store-in-a-box solution covers everything you or your franchisees need to outfit a new location — plus, it all ships together, significantly reducing your costs. Want something that doesn’t exist yet? No problem! We have extensive experience in manufacturing custom designs.
No Lead Times
Have you ever had an opening pushed back due to long lead times? What about a piece of equipment that goes down, and the lead time for replacement parts is longer than you expected? At FKG, we stock all of your equipment and essential parts in our own warehouse, so you can be assured that lead times are virtually eliminated. With highly trained warehouse staff, photographs of everything before shipment, and a partner freight company that runs direct trucks from us to you, you can be assured that freight damage is virtually eliminated as well!
Expertise & Innovation
The FKG team has a wealth of knowledge and experience in the kitchen equipment industry. Whether it’s estimating, design, construction, sales, service, installation, or IT we pride ourselves on being able to facilitating and fostering an environment where everyone works together to get the job done right. On top of that, we are constantly looking to push the industry forward through the use of new technology, automation, mobile apps, custom software, and more. We want to make your life as easy as possible!
Service Team
There is nothing worse than having a piece of equipment go down during a busy day, and then having to spend your time tracking down the serial number, service technicians, scheduling repairs, fighting for warranty coverage, and all that comes with it. At FKG, we have an in-house service team that handles all of that for you! They will pull serial numbers, schedule repairs, expedite things if needed, work to get warranty coverage, and keep you in the loop along the way, freeing you up to keep your business running!
Installation
Throughout the years, FKG has built a personal network of trusted, local, certified installers nationwide (and internationally) that offer turn-key installation packages for whatever is needed. This can include walk-ins, ventilation, equipment set-in-place, shelving, drink machines & lines, white glove delivery services, and everything in between. If you need something installed, FKG will make sure it is handled properly!
24/7 support
We at FKG always want to be available and have developed many ways of doing that. First, we never outsource customer service or use automated systems – if you call our office, you will be speaking to someone in-house. Secondly, every account will have dedicated Project Managers, and you will be supplied with their direct lines so that you can reach them immediately whenever it’s needed. Lastly, we have designed custom management software that you will have access to, that shows real-time data into every project – whether they’re active, already completed, or in the pipeline. We make sure that you will always have access to whatever information or answers that you need, 24/7.
Design Team
Have an idea for a new rollout? Thinking about changing the design of your back line? Want some input on possible equipment alternatives? At FKG, our design team can support you with all of the above and more. From designing a kitchen from scratch, optimizing a current layout, or just offering alternative solutions to issues you may be facing, our design team has a wealth of experience in everything kitchen design related. On top of this, our in-house art team can assist with any custom decor, graphics, or accessories that you may be interested in!
Partnership
At FKG, we make sure to treat every relationship as a partnership – whether with a potential customer, a manufacturer, a service technician, or anyone else we interact with. Our mindset is when we form partnerships, we elevate each other and can achieve more than we would alone. We pride ourselves on being up front and transparent with our customers, and think that goes a long way in forming lasting relationships and strong partnerships.
Any Item. Every Store. One Source.
FKG Equipment — The Only KES for Growing Brands
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Our Team is Here For You
Please reach out to us with any questions and we will be sure to respond as soon as possible!