Project Management& Service
A partner, not just a supplier. Helping brands grow with best-in-class support and service.
Overview
More than a commercial kitchen equipment distributor
Supplying the equipment is the easy part. What a growing brand needs is a partner who makes the coordination of an opening easier and is still there to solve problems long after the first day.
From making sure equipment arrives on time and working directly with franchisees and general contractors, to coordinating warranties and tracking down replacements, our job is to make commercial kitchen equipment as simple as possible.
That level of project management and in-house service is not what most distributors offer, and it is the part brands tell us they love the most. No bots. No automated systems. Just real human beings who are here to help!
Three reasons the coordination sits with us
One Point of Contact For Everything
Need a quote, delivery date, part, or have question about a piece that is acting up? It all goes to the same coordinator, not to five different vendors.
We Work With GCs and Franchisees
We deal directly with general contractors and franchisees on site, so the corporate office is not stuck in the middle relaying messages.
Real People, 24/7
No bots, no automated systems. Our promise is that you always reach a real person, any hour of the day, for whatever you may need them for.
What We Handle
The coordination you would otherwise be doing
Every opening carries a pile of scheduling, chasing and follow-up. It sits with one person here who already knows your program.
Dedicated Coordinator
Custom Ordering Portal
GC & Franchisee Coordination
Delivery Coordination
Install Scheduling
Replacement Tracking
24/7 Direct Line
Warranty & Parts
What Our Partners Say
FKG went above and beyond, as they always do, to ensure the satisfaction of their customer. We truly value our partnership with FKG and look no further when experiencing equipment needs!
Franchisee
I always appreciate the FKG Service Team. They are fast to respond. They follow up until the job is done. What else can you ask for. That’s Service Excellence.
Franchisee
About FKG
A family grown business, three generations in
FKG Equipment grew out of a company founded in 1972 and is still run by the same family, with the third generation now working in the business.
We provide a unique combination of experience, with the personality, relationships, and personal attention that you would expect from a family-owned company.
All of our knowledge, expertise and resources are focused on one goal — growing your brand.
How we workOur Mission
To provide a one-stop-shop for chain concepts wanting to maintain or increase their growth goals.
Our Vision
We will continue to push for innovation, technology, automation, and advancement in the restaurant equipment industry, while forming lasting partnerships along the way.
Ready to hand off the coordination?
Tell us what you are opening next. We will take the scheduling, the crews and the follow-up.